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Ministry Ideaz is proud to offer our "NO-WORRIES GUARANTEE."
We realize that purchasing mail-order items always takes the risk of not being up to one's expectations. You can only go by the picture and description, but you cannot actually pick up the item to feel it, smell it, and turn it inside-out, as you might in a regular store. This is why Ministry Ideaz is pleased to
offer our "NO-WORRIES GUARANTEE" on all our products for up to SIXTY DAYS
of the shipping date.
What does it mean? We guarantee that you will absolutely LOVE your new ministry products. Unlike other companies which mass-produce their products, using cheap plastic and poor quality manufacturing methods, our products are
handcrafted. Everything, even our $2.24 vinyl book covers is hand-sewn with precision, using the highest quality materials. If in the unlikely event that you are NOT satisfied with your order, we will refund you for the products
(shipping is non-refundable). If a return is the result of our error, we will
refund you for everything including the original shipping paid, and we will even pay for you to return the
item(s) to us via regular post! Now WHAT HAVE YOU GOT TO LOSE!* :D
We invite you to read what others have said about our products. Each product has
a 1 to 5 star rating of what other customers have said about these products.
*We reserve the right to investigate any apparent abuse regarding this offer. Products damaged by misuse or abuse not covered by this guarantee.
If you return any items from an order that received free shipping, the original
shipping savings associated with the returned item(s) will be deducted from the
refund amount unless the return was due to our error.
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60-day Warranty
Warranty on our products is for 60 days from shipping date. We rarely
have problems with our products, as they are handmade with top quality
materials. In the unlikely event that there was a flaw or other problem,
this would surface during the first few days of use, and will be repaired
or replaced free of charge up to 60 days from shipment date (note: not
60 days of receipt). After that period of time, if a problem were to
arise,
please
advise us and we will
do
our best
to
satisfy
you
for as
little
cost as possible.
Please note: This warranty is to cover manufacturer's defects. For items
that were damaged in shipment, we have a separate policy in effect. Please
click here. |
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